§ What are your specialties and areas of practice?
§ How long have you been a paralegal and when did you start offering your services virtually?
§ Confirm that they have the necessary software and technology to assist you and your clients.
§ Do you have back up and virus protection for your computer? You need to know that your clients work, and documents are protected.
§ What are your operating hours? Your assistants’ operating hours must be the same as yours or they should complement your hours.
§ What are your fees? Confirm all your assistant fees before hire and make sure that you can afford them.
§ Most importantly, before any hire you must always check and verify their employment history, degrees/certifications and references.