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Problem Clients

03 Jun 2020 5:27 PM | Cordina Charvis (Administrator)

If you have worked in a law office or legal department you know that working with attorneys can be challenging as well as demanding. However, there is a difference between working with an attorney that is difficult and one that is impossible.

How to tell if a prospective client is going to be a “problem client”?

  • If the client does not show you respect at your first meeting whether by phone, email or in person; he is going to be a “problem client”.
  • If the client complains or bad mouth their previous paralegal or assistant.
  • If the client fails to explain the assignment clearly.
  • If the client cancels multiple meetings.
  • If the client does not have a clear deadline.
  • If you do not have a clear point of contact for the client.
  • If it is difficult to find the client.
  • If the client refuses to sign your business agreements.
  • If the client only wants to sign agreements that only covers them and not, you.
  • If the client wants you to charge significantly less than your asking price.
  • If the client wants you to bend or break the law.

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